Shipping policy

Where we ship. We ship to all addresses within the United Kingdom.

Cost. Shipping is free on every order, with no minimum spend.

Dispatch. We dispatch orders within 1 day, 7 days a week, including weekends. You'll receive a dispatch confirmation email as soon as your order is on its way.

Delivery. Orders are sent by Royal Mail 1st Class with next-day delivery, so most orders arrive within 1 to 2 days of ordering. Delivery times are estimates and are not guaranteed.

Address accuracy. Please make sure your delivery details are correct, as we can't be responsible for orders delayed or lost due to an incorrect address.

Need help? If your order hasn't arrived within 5 working days, email Hello@primevitalitydirect.com and we'll look into it.